CONTACT INFORMATION

Questions:  After checking the website, handbook, and asking the class mom, please contact us as follows:  
DANCER or POLICY QUESTION:              Mrs. Sheryl-Marie Dunaway               director@balletcaliente.com
GENERAL INFORMATION:                           Mrs. Barbara Hanks                                patronservices@balletcaliente.com
REGISTRATION INFORMATION:               Mrs. Katrina Okoniewski                      operations@balletcaliente.com
BILLING QUESTIONS:                                    Mrs. Karen Breslauer                             billing@balletcaliente.com

Artistic Director
Sheryl-Marie Dunaway          
Email: director@balletcaliente.com                          
(301) 862-0038

Patron Services
Barbara Hanks
Email: patronservices@balletcaliente.com
(301) 904-6771

Operations Manager
Katrina Okoniewski
schoolmanager@balletcaliente.com                    
304-579-9557

Bookkeeper                      
Karen Breslauer                       
billing@balletcaliente.com                              
(301) 475-1666

Mailing address for Web Bill Pay, automatic bank drafts or other mailed payments:
Ballet Caliente
P.O. Box 918
Hollywood, Maryland 20636

• Our primary form of communication with patrons is through email and our website.  The studio phone is for voicemail only and not checked every day.  Be sure both the studio and your class mom have your correct e-mail address.
• Check our website regularly at www.balletcaliente.com
• FAQs page
• Access your family’s web portal for account transactions and to register
• Check the bulletin board next to Studio A at each class for any updates/reminders.
• We ask that parents please refrain from asking the instructors questions in-between classes so as not to infringe  on the next class.

Cancellation of Classes:
Inclement weather cancellations are usually made one hour prior for morning/early afternoon classes and by 2:00
pm for afternoon classes beginning after 3:30 pm.  We DO NOT follow the SMCPS weather cancellations, so please
check the website www.balletcaliente.com or call (301) 862-0038.  If conditions at your location do not permit you to
drive, your dancer may attend a make-up class.

Lost and Found:

• Label ALL belongings.  Label dance shoes on the inside ONLY as writing on the bottom of shoes can be seen from the audience during
• performance.
• Lost and found items are held in the basket located in the dancer dressing room.
• Although Ballet Caliente is not responsible for high value items brought to the studio by dancers; any jewelry, electronics and other high value items found will be kept in Mrs. Dunaway’s office.
• The lost and found bin will be emptied 3-4 times per year so be sure to check it often.